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Minimalist Desk Setup

E-commerce Operations, Website
& Business Support Services

I provide structured support focused on e-commerce and website operations, while also assisting with the administrative and marketing tasks that keep your business moving forward.

Ada Gutierrez, E-commerce Operations and Website Management Virtual Assistant

How I Support Your Business

1. E-commerce Operations &
Store Management

Managing your online store is my specialty. I handle everything from product listing optimization and order processing to inventory management and customer support. Let’s keep your store running smoothly and efficiently!

Key tasks include:

  • Product uploads and listing updates

  • Inventory monitoring and coordination

  • Order processing and fulfillment follow-ups

  • Backend system updates

  • Basic performance tracking and reporting

  • Supplier and platform coordination

Platforms: Shopify, Wix, WordPress, Kajabi, Konimbo

2. Website Management & Optimization

Keep your website fresh, functional, and user-friendly.

I assist with:

  • Page updates and content formatting to keep your site current

  • Product and image uploads with organized backend structure

  • Blog publishing and layout adjustments

  • Landing page updates and minor site edits

  • Backend organization and content management

  • Maintaining smooth navigation and overall site flow

Your website should work for you — not against you.

3. Customer Support & Backend Operations

Whether it’s responding to inquiries, resolving complaints, or nurturing customer relationships, I ensure your customers feel valued and supported.

Customer support includes:

  • Email & message responses

  • Issue resolution & follow-up

  • Returns/exchange communication

  • Support documentation

Happy customers are returning customers — and I help make that happen.

4. Administrative & Business Support

I take care of the behind-the-scenes essentials so you can stay focused on priorities.

Services include:

  • Email and calendar coordination

  • File organization and documentation

  • Task tracking and follow-ups

  • Reporting support

  • Process documentation and SOP creation

Reliable support that keeps your business systems in order.

5. Sales & Marketing Support

Supporting your promotions and visibility with:

  • Content coordination and scheduling

  • Basic graphic support (Canva)

  • Email campaign assistance

  • CRM updates and tracking

  • Customer communication support

Strategic support that helps your brand stand out.

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Every business has different needs. If you’re looking for dependable, organized support — especially within e-commerce and website operations — I’m ready to step in and help.

© 2024 Proudly Created By Ada Gutierrez.

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